Privacy Policy
Important Information
About us: In this Privacy Policy, references to "we", “ours” and “us" are to Dunfermline Building Society, a building society having its Head Office at Caledonia House, Carnegie Avenue, Dunfermline KY11 8PJ.
Updates: Our Privacy Policy is regularly reviewed to make sure that we continue to serve your privacy interests. We reserve the right to modify or otherwise update this Privacy Policy and these changes will be posted on our website. We encourage you to visit this page from time to time to ensure that you are aware of any changes we have made.
Further use of personal data: If you apply for any of the products we offer, we will also use information about you in the ways described in the product application form.
How to find out more: If you have privacy questions which are not answered by this Privacy Policy or any other concerns about how we use your personal information, please contact our data protection officer at comments@dunfermline.com.
What Information We Collect And How
Information volunteered by you: The information we collect via this website may include any personal details you type in and submit (such as your name, address, email address, etc.) and the contents of any correspondence you send to us.
IP addresses: The information we collect via this website may also include your IP address (this is the individual identification number that is assigned to your computer when connected to the Internet) and website browser details, both of which are automatically logged by our web server. This information is collected on our behalf by our website service providers in the UK.
Our cookies: This website collects data which allows us to recognise you, your preferences and how you use this website. This information is collected by ‘session cookies’ and ‘persistent cookies’. Cookies are small strings of data stored in your device’s temporary memory when you navigate around our website. Session cookies are deleted when you close your browser but persistent cookies are not. Our cookies may store your computer’s IP address but do not store your email address or other such personal information.
Google Analytics: This website also uses the “Google Analytics” service provided by Google, Inc. This service uses cookies to generate information about your use of our website (including your IP address) which Google stores on its servers in the USA. This data may be provided to us and to third parties in an anonymised form. Google will not associate the IP address collected via this service with any other personal information about you held by Google.
What We Do With Your Information
Statistical analysis: Your IP address and the other details we collect about your use of our website may be used by us to perform technical diagnosis of our website’s performance and to analyse traffic data (so as to gauge interest in our website and our services and to measure the use of the pages and features on this website).
Recognising you: We may use cookies to recognise you and your preferences in order to tailor this website to match your interests and preferences.
Keeping you informed: If you give us your consent, we may send you information from time to time which we believe may be of interest to you, such as our newsletters and information concerning our current promotions and services. We may send this information by telephone, e-mail, or post.
Sharing your data: We may share your information with any person or business (and their advisers) who might take over our business to allow them to prepare for taking the business over - and after that, we may allow that person or business to use and share your information on the same basis as us.
Other disclosures: We may also share your information with others where: we have your permission; we have to do so or are allowed to do so by law; we have a duty to the public to reveal the information; or our legitimate interests mean we must share the information. We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities.
Transfer abroad: To provide you with the services you request, we and our services providers may share your information with organisations outside the European Economic Area (which currently includes the European Union, Iceland, Liechtenstein and Norway). We will not do this unless we are satisfied that your information will be processed as securely as if we were processing it ourselves.
Other websites: This Privacy Policy only covers personal data collected via this website. While we carefully select the websites to which we link, we are not responsible for the privacy practices or the content of third party websites.
Your Rights
Access: You have the right to request a copy of personal information we hold about you. To do this, simply write to us at Data Protection Officer, Dunfermline Building Society, Caledonia House, Carnegie Avenue, Dunfermline KY11 8PJ enclosing a cheque for £10 payable to ‘Dunfermline Building Society’ to cover our administration costs. Should we be prevented from disclosing your personal information we will give reasons for any such refusal. We may request that you provide further information and identification to enable us to comply with this request.
Correcting errors: If any of the personal information that we hold about you is incorrect or needs updating, please contact us at: Data Protection Officer, Dunfermline Building Society, Caledonia House, Carnegie Avenue, Dunfermline KY11 8PJ. We may request that you provide further information and identification to enable us to comply with this request.
Stop direct marketing: You may unsubscribe from our direct marketing list at any time by emailing or writing to us at:
- e-mail: comments@dunfermline.com
- post: Sales & Marketing Department, Dunfermline Building Society, Caledonia House, Carnegie Avenue, Dunfermline KY11 8PJ.
Rejecting cookies: For information about cookies and how to set your Web browser to reject cookies used by this website, please visit the website set up by the Interactive Advertising Bureau (Europe) at: http://www.allaboutcookies.org. In some instances, unless the "Cookies" are accepted, you will not be able to access parts of this website.
More information: You can find detailed information about your rights under UK Data Protection legislation on the UK Information Commissioner’s website: http://www.ico.gov.uk.